Digitions×OSIM
Handover Hub · Living reference
EXEC VIEW · WONG YEW BUN

This month, at a glance.

Everything you need to keep the retainer moving: the next deadline, where the work stands, and what only you can sign off. For the operational detail, hand this to Doris (manager PIC) under the Manager tab.

Brief cut-off · every month
The 30th
Every brief, creative, and the data refresh is due by the 30th of each month, at month end. A late brief shifts that month's production, it does not compress it.
Needs your sign-off
  • Approve the 20 video drafts in Asana by the 25th (10 social ad-sync + 10 Film Yourself).
  • Confirm next month's budget split across evergreen, flash, and launches.
  • [Any open approval this month]
01 / PIPELINE

Where the work stands

WorkstreamThis monthStatus
Social ad-sync videos10 videos[Briefed]
Film Yourself videos (ads)10 videos[In production]
Evergreen + tactical campaignsLiveOn track
Customer data refresh (retargeting)CSV, monthly[Awaiting]

Status pills are set by your Digitions account team each month. The full delivery checklist lives in the Manager view.

02 / GOALS

What the retainer is driving toward

Primary objectiveWeb store sales
Target CACRM150-200
AOV penetration+50% MoM
Web store revenueavg RM500,000 / mo (within 1 yr)
Brand awarenessSearch volume + web sessions
Monthly video output20 videos
Reporting cadence[weekly / monthly]
03 / CONTACTS

Your Digitions team

FunctionWho to reach
Project manager (main contact)Nick
Performance marketing / adsJoyce
Video productionJacey, Ginny
Who talks to whom: strategy, budget, and final sign-off sit with Wong Yew Bun (exec) and your Digitions PM, Nick. Day-to-day briefs and uploads run through Doris Chua (manager) on the Manager tab.
MANAGER VIEW · DORIS CHUA

Run the month, step by step.

Everything you submit, share, and review, in the order it happens. Start with the checklist, build your brief, then use the references below. If something here is unclear, it should not need a call: that is what the FAQ is for.

01 / CADENCE

What's due this month

Your items are due by the monthly cut-off. Tick them as you go, the bar tracks your half of the work. Digitions rows are shown for visibility (you cannot tick those).

0%
Submit monthly campaign brief (evergreen, flash, launches)YouBy the 30th
Submit product brief for social content (the 20 videos)YouBy the 30th
Upload all KVs + static ad creatives to Google DriveYouBy the 30th
Upload Film Yourself videos (10) to Google DriveYouBy the 30th
Upload paid partnership videos (if any) to Google DriveYou7 days before post
Share customer data refresh (CSV) to Google DriveYouBy the 30th
Review + approve the 20 video drafts in AsanaYouBy the 25th
Launch campaigns + activate all ad setsDigitionsPer start date
Deliver 20 final videos (Drive + Asana)DigitionsBy the 25th
If the brief is late: the month's slate reschedules to the next available production window. It does not get squeezed into the original dates. On-time briefs are what protect your launch dates.
02 / BRIEF BUILDER

Build a complete brief

Pick the brief type and fill the fields. The tool will not generate until the essentials are in, so nothing reaches us half-complete. Copy the output into your brief doc or send it straight to your Digitions lead.


        
03 / MATERIALS

Where to share what

All client materials come to us through Google Drive, one folder per asset type. Match the file to the right folder so nothing gets lost before production.

AssetFolderWhen
Key visuals (KVs)By 30th
Static ad creativesBy 30th
Film Yourself videos (10)By 30th
Paid partnership videos7 days before post
Customer data (CSV)By 30th
Naming a file: keep it readable, for example OSIM_KV_uDream_Jun26.jpg. Same logic as the campaign names decoded in section 05. [Confirm preferred file-naming format]
04 / DRAFTS

Review + approve in Asana

Each month the 20 video drafts land in Asana for your review. Your approval by the 25th is what lets us schedule and launch on time.

  1. Open your boards. Your work lives in two Asana boards: and . Video drafts appear as tasks, grouped by social ad-sync and Film Yourself.
  2. Watch the videos in the task. Each draft has the file attached and a checklist of what it covers.
  3. Leave feedback as a comment. Be specific (timestamp + change). One round of consolidated notes keeps the timeline intact.
  4. Mark approved. Set the task to Approved (or the agreed status). Approved by the 25th means it ships that cycle.
One brief, one feedback round. Scattered changes across many messages are the main cause of slipped dates. Consolidate, then approve.
05 / REPORTING

Read the dashboard + names

Two things trip people up at first: reading the live dashboard, and decoding campaign names. Both are below.

The dashboard

Live performance sits at . Read it against the goals in the Exec tab, not in isolation. Key views: [spend + results], [cost per result], and [creative performance].

Campaign name decoder

Paste any campaign name to see what each part means. Names are built in segments split by underscore.

[Confirm the exact naming schema with your Digitions lead]. The segments and example above are a template, the live convention may differ slightly.
06 / DATA

Customer data refresh

Each month you share first-party customer data from your CRM. We use it to build retargeting and lookalike audiences, which lifts results without lifting spend.

  1. Export from the CRM. First-party, identifiable records only: [email, phone, name]. Format as CSV.
  2. Drop it in Drive. Upload to by the cut-off.
  3. We hash + upload. Digitions matches it into the ad platforms as a Custom Audience. Raw data is never used as creative.
Consent + PDPA: only share records where the customer has consented to marketing use. If you are unsure on scope, flag it to your Digitions lead before exporting. [Confirm consent basis]
07 / FAQ

Before you message us

Briefs, creatives, and the data refresh are all due by the 30th of each month, at month end. That window gives production enough runway to deliver all 20 videos and launch on schedule.

The slate reschedules to the next available production window rather than compressing into the original dates. Quality and launch reliability are protected by the timeline, so on-time briefs are the single biggest thing in your control.

20 per month: 10 social ad-sync videos and 10 Film Yourself ad videos. You brief the products to feature, we produce and route drafts to Asana for approval.

Google Drive, one folder per asset type. See section 03 for the exact folder map. Keeping assets in the right folder is what prevents delays at the start of production.

Each name is built from segments (brand, objective, type, product, month, audience) split by underscore. Use the decoder in section 05 to read any name instantly.

In Asana. Watch each draft, leave consolidated feedback as a comment, then mark it approved by the 25th. One clear round of notes keeps the launch dates intact.

First-party, consented records (such as email and phone) as a CSV. It is matched into the ad platforms as a hashed Custom Audience for retargeting and is never used as creative. Only share records with marketing consent.

Day-to-day briefs, uploads, and approvals: Doris Chua (manager) runs these through this hub. For video, ping Jacey or Ginny; for performance and ads, Joyce; Nick (PM) is your main Digitions contact. Strategy, budget, and final sign-off: Wong Yew Bun (exec) with Nick.

DIGITIONS × OSIM · HANDOVER HUB · V1
Built from the OSIM Handover SOP. Items marked to confirm are placeholders, toggle "Show fields to confirm" above to highlight every one before sharing.
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